Akumina AI

AI: Overview

Akumina 7.0 introduces AI capabilities designed to help employees find information, get answers, and interact with enterprise knowledge through a simple, conversational experience.

AI can be integrated directly into search or delivered through a dedicated chat experience, while Knowledge Buckets help ensure questions are routed to the right information, instructions, and AI agents.

Key Capabilities

• AI-Powered Search – Provide direct AI-generated answers alongside traditional search results.
• AI Chat – Give employees a conversational interface for asking questions and accessing enterprise AI.
• Knowledge Buckets – Organize knowledge around specific use cases to provide more relevant and controlled AI responses.
• Intent-Based Routing – Automatically determine the appropriate Knowledge Bucket based on an employee's question.
• Agent Integration – Connect the Akumina experience to AI agents and enterprise knowledge sources.
• Branded Experiences – Configure the AI experience to match your organization's brand and terminology.

Together, these capabilities provide a foundation for introducing AI into the digital workplace while giving organizations greater control over how employees interact with enterprise knowledge.